Official Privacy Policy

Dewi88 Privacy Policy – Personal Data Protection for Malaysian Members

Dewi88 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026
Malaysia PDPA 2010
256-bit SSL
Full Data Encryption

All your personal and financial data at dewi88 is protected by industry-standard 256-bit SSL encryption — the same level used by leading banks in Malaysia.

No Data Selling

Dewi88 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes.

Malaysia PDPA Compliance

All of dewi88's data management practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary data protection legislation.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data held by dewi88 at any time through our support channels.

Secure & Limited Data Storage

Your data is stored on servers protected by strict access controls. We only retain data that is genuinely necessary and delete it according to our established retention schedule.

Data Breach Notification

In the event of any security incident involving your data, dewi88 will notify you within the timeframe required by law and take immediate remedial action.

dewi88's Privacy Commitment: We are committed to protecting every member's privacy to the highest standard. This Privacy Policy is written in clear, plain language so you know exactly what happens to your data — no confusing legal jargon.

1. Introduction – Who We Are & Why Your Privacy Matters

Dewi88 ("we", "Platform") is an online Sports Betting and casino platform operator based in Malaysia, operating under the dewi88 brand. We are the data controller responsible for all personal information collected through the dewi88 website and all related services.

This Privacy Policy explains how dewi88 collects, uses, discloses, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Policy applies to all registered members, users browsing our platform, and any individual who interacts with dewi88 through our website, mobile app, or official communication channels.

By registering an account or using dewi88 services, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please refrain from using dewi88 services and contact us to request deletion of any data we may have collected.

This Privacy Policy should be read together with Terms & Conditions dewi88. Together, these two documents form the complete framework of your agreement with the dewi88 platform.

2. Types of Personal Data We Collect

Dewi88 only collects personal data that is strictly necessary to deliver our services, fulfil legal obligations, and maintain platform security. We do not collect excessive data beyond what is relevant to these purposes.

Data CategorySample InformationStatus
Identity Information Full name, date of birth, Malaysian identification card number Mandatory
Contact Information Email address, Malaysian mobile number Mandatory
Financial Information E-wallet account details (Touch 'n Go, GrabPay), bank account details for withdrawals Mandatory
Transaction Data Deposit and withdrawal history, total wagers, games played Auto
Technical Data IP address, browser type, device model, operating system Auto
Usage Data Pages visited, session duration, games accessed Options
KYC Documents Copy of identification card, utility bill, bank statement (when required) Upon Request

2.1 Data We Do Not Collect

Dewi88 does not collect sensitive information such as race, religion, political views, health records, or biometric data unless specifically required by applicable Malaysian law. We also do not knowingly collect data from individuals under the age of 18.

3. How dewi88 Uses Your Personal Data

Personal data you provide to dewi88 is used only for legitimate and necessary purposes. We do not use your data for anything unrelated to the operation of the dewi88 platform without your prior consent.

3.1 Primary Purposes of Data Use

  • Account management — to register, verify your identity, and manage your dewi88 account
  • Financial transaction processing — processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX and withdrawals to your Malaysian bank account
  • Service provision — enabling you to access and use all dewi88 products, including Sports Betting, Casino, slots, and Live Casino
  • Age verification and KYC — verifying that all members are aged 18 and above and ensuring compliance with anti-money laundering requirements
  • Fraud prevention and security — detecting and preventing fraudulent activity, hacking attempts, or platform abuse
  • Customer support — resolving complaints, answering enquiries, and providing technical support
  • Legal compliance — fulfilling reporting obligations to Malaysian authorities when required

3.2 Secondary Purposes (With Your Consent)

  • Sending notifications about dewi88 promotions, bonuses, and exclusive offers via email or SMS
  • Personalising your platform experience based on your gaming preferences
  • Conducting statistical analysis to improve dewi88's products and services

You may withdraw consent for marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting the dewi88 support team.

4. Sharing Data with Third Parties

Dewi88 understands that your personal information is sensitive, and we respect the trust you place in us. We do not sell, rent, or disclose members' personal data to any third party for commercial gain.

However, there are limited circumstances where sharing data with trusted third parties is necessary for the platform to operate:

  • Payment providers — Malaysian e-wallet and internet banking providers (Touch 'n Go, GrabPay, DuitNow, FPX) to process your transactions securely
  • Game providers — world-class casino and sports software providers supplying games to dewi88, bound by strict confidentiality agreements
  • Technical support service providers — companies that assist us in maintaining our IT infrastructure, with strictly limited and controlled access
  • Malaysian authorities — government agencies, law enforcement, or courts where required by law or a valid court order
  • Independent audit body — audit firms that verify the fairness of games and dewi88's regulatory compliance

Our guarantee: All dewi88 third-party partners are bound by strict data protection agreements and are only permitted to use your data for specified purposes. They may not use your data for any other reason.

5. Data Security – How We Protect Your Information

The security of your personal data is dewi88's top priority. We continuously invest in the latest cybersecurity infrastructure to ensure your data remains protected at all times.

5.1 Technical Security Measures

  • 256-bit SSL/TLS encryption — all data transmitted between your device and dewi88's servers is encrypted
  • Hashed password storage — your password is never stored in plain text; it is encrypted using a one-way hashing algorithm that cannot be reversed
  • Two-factor authentication (2FA) — available and encouraged for all members as an added layer of security
  • 24/7 security monitoring — dewi88's systems are continuously monitored to detect any suspicious activity or intrusion attempts
  • Regular penetration testing — dewi88 conducts regular security testing by independent cybersecurity experts

5.2 Your Responsibilities for Account Security

While dewi88 implements all reasonable security measures, the safety of your account also depends on your own actions. We recommend that you:

  • Using a strong and unique password for your dewi88 account
  • Never share your password with anyone
  • Logging out of your account after each session, especially when using a shared or public device
  • Notify dewi88 immediately if you suspect any unauthorised activity on your account

6. Cookies & Tracking Technologies

Dewi88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit the dewi88 website.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the dewi88 platform.

7. Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data held by dewi88:

Right to Access Data

You have the right to request a copy of all personal data we hold about you. dewi88 will fulfil such requests within 21 business days.

Right to Data Rectification

If any of your personal information is inaccurate or out of date, you have the right to request an immediate correction through the platform or via the dewi88 support team.

Right to Data Erasure

You may request deletion of your personal data upon closing your dewi88 account, subject to the legal record retention obligations we are required to comply with.

Right to Object

You have the right to object to the use of your data for direct marketing purposes at any time. Update this preference in your account settings or contact us directly.

Right to Data Portability

You may request that your personal data be provided to you in a machine-readable format for your own personal use.

Right to Restrict Processing

In certain circumstances, you may request dewi88 to restrict the processing of your personal data while a dispute is being resolved.

To exercise any of the above rights, contact the dewi88 privacy team at support@dewi88.best or via the platform's live chat. We will process your request within 21 business days.

8. Protection of Children's Data

The dewi88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from anyone under the age of 18.

Should we discover that personal data belonging to a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered an account with dewi88 are encouraged to contact our support team immediately.

Warning: dewi88 encourages parents to monitor their children's online activity and to use parental control software where necessary. Online gaming and betting is strictly for adults only.

9. Data Retention & Deletion

Dewi88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.

  • Active account data — retained for as long as your dewi88 account remains active
  • Financial transaction data — retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legislation
  • Security logs — retained for 12 months for fraud investigation and prevention purposes
  • KYC Data — retained for the period required by the relevant regulatory authorities
  • Marketing data — deleted within 30 days of your withdrawal of consent

Once the retention period has lapsed, your data will be securely deleted using methods that ensure it cannot be recovered.

10. Amendments to the Privacy Policy

Dewi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or service improvements. Members will be notified of all material changes through:

  • A prominent notification on the dewi88 platform homepage upon login
  • An email to the address registered to your account
  • An update to this Privacy Policy page showing the new amendment date at the top

We recommend reviewing this Privacy Policy periodically. Your continued use of the dewi88 platform following any amendments constitutes acceptance of the updated version.

11. How to Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your data privacy rights at dewi88, please contact our privacy officer through the following channels:

  • Privacy Email: support@dewi88.best (please include "Privacy Enquiry" in the email subject line)
  • Live Chat: Available 24 hours a day within the dewi88 platform — select the "Privacy & Data" category
  • Telegram & WhatsApp: Official number listed in the platform's support section

The dewi88 privacy team will respond to your enquiry within 2 business days. For formal data access or deletion requests, please allow up to 21 business days for processing.

If you are dissatisfied with how dewi88 handles your personal data, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP).

Play Responsibly at dewi88

Your Data Is Protected — Enjoy a Worry-Free Experience

With enterprise-grade data protection, full PDPA Malaysia compliance, and our unwavering commitment to your privacy, dewi88 is a safe and responsible choice. Register today and enjoy over 500 games plus a RM300 welcome bonus.

  • 256-bit SSL Encryption
  • PDPA Malaysia Compliant
  • No data sales
  • 24/7 security monitoring
Other Important Documents
Have a question about privacy?
support@dewi88.best
Bahasa Melayu